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It All Starts With the Customer…

WHAT THE COMPANIES WANTS
  STRATEGY

LESS Blah Blah,
MORE Ah Ha

  • Make their own business more profitable

  • Bring New Perspectives and Ideas

  • Be Willing to Collaborate

  • Have Confidence In Your Ability to Achieve Results

  • Listen, Really Listen, to the Customer

  • Understand ALL the Customer's Needs

  • Help the Customer Avoid Potential Pitfalls

  • Craft a Compelling Solution

  • Communicate the Purchasing Process

  • Connect Personally With the Customer

  • Provide Value That's Superior to Other Options

 

The Rule of Thirds

  • 1/3 on maintaining an excellent product quality.

  • 1/3 on amazing and memorable customer experiences.

  • 1/3 on constant innovation (thinking of ways to improve).

  • A 5% increase in customer retention can increase a company’s profitability by 75%.

    And if those numbers don’t impress you, the statistics tell us that 80% of your company’s future revenue will come from just 20% of your existing customers.

If the project is evaluated in all its strengths and weaknesses,applying the right approach and hard work you can achieve higher revenues and greater success.

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© 2016 by Giancarlo Peli

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